一、书信写作方法概述

General Training(移民类)的Task 1 考试形式是书信作文，通常要求考生就某一问题写信咨询信息或者解释说明情况，主要考查考生在实际生活中的语言交际能力。

( 一) 书信作文题型概述

1 、按照书信的目的和功能，可分为以下六大类题型：

2 、按照书信的对象，可以分为两大类题型：

给个人写信，主要是日常个人交流、邀请、建议、感谢等，简称私人书信。

给机构(包括其负责人)写信，主要是问询、申请求职、建议推荐、抱怨、感谢等，简称机构书信。

一般来说，私人书信比较随意，可以使用半正式或非正式的语言;而机构书信会比较正式一些。

二、常见书信作文题型及范文

( 一) 抱怨/ 投诉信

题库真题 1

You should spend about 20 minutes on this task.

Write at least 150 words.

典型范文

Dear Mr. Smith,

I am your tenant from Flat 3 on River Street. We met each other when I signed the rental agreement in your office.

I have lived here for 6 months now and I am writing to complain about some of the furniture. As you may remember, the dining table is in very poor condition and has uneven legs. It also does not match the dining chairs, as these are too low to be comfortable for a table of that height. When I first pointed this out to you, you agreed to provide a brand new dining set. However, you have not done so and I would really like to resolve this matter as soon as possible.

If it is more convenient for you, perhaps you could simply replace the table by finding one of a suitable height for the chairs. This would solve the problems without too much cost, so I hope you agree to this proposed solution.

Looking forward to hearing from you.

Yours sincerely,

Marc Jacobs

参考译文

亲爱的史密斯先生，

我是您位于River 街道3 号公寓的房客。我们曾在您的办公室签订租房合同时见过对方。

我已经在这里住了6 个月了，现在写信是想跟您抱怨一下一些家具的问题。您可能还记得，餐桌状况不佳，桌腿不齐，并且跟餐椅不匹配，因为餐椅太矮了，在那么高的桌子上吃饭很不舒服。我次跟您指出这个问题时，您同意提供一套全新的桌椅。但是，至今为止，您并没有这样做，我希望您能尽快解决这个问题。

如果想更省事的话，您可以找一个适合餐椅高度的桌子即可。这样既可以解决问题，成本也不会太高，希望您能同意我的提议。

希望尽快得到您的回复。

您真诚的，

Marc Jacobs

方法点拨

• 本题为抱怨信。要想达到抱怨效果，就要尽量做到“有理、有力、有礼”。范文的称呼语和结束语都采用比较正式和礼貌的用语：Dear Mr. …/Yours sincerely, …

• 范文先是将情景具体化为“Flat 3 on River Street/lived…for 6 months”，同时解决了题目要求的三个问题：自我介绍、家具的具体问题、建议方案。多数抱怨信都要求涉及这三个方面，请注意掌握相关词汇和句型。

词汇积累

亮点句型

句型1 It also does not match the dining chairs, as these are too low to be comfortable for a table of that height.

点评 as 此处表示“因为”，可替换为for/because。

句型2 If it is more convenient for you, perhaps you could simply replace the table by finding one of a suitable height for the chairs.

点评 该句提出了问题的解决方案，语气非常礼貌、委婉，值得借鉴;“by doing sth.”表示“通过……的方式”。